FAQ
Frequently Asked Questions.
Online tutoring with Combo Tutors happens over live video with screen sharing, one-to-one with your assigned tutor. Each session follows a lesson plan your tutor prepares in advance, built around your child's specific curriculum and current gaps. You need only a computer or tablet with a stable internet connection, and no software installation is required.
Combo Tutors covers IB, A-Level, IGCSE and GCSE, plus standardised test preparation for the SAT, ACT and AP exams. Explore our IB tutors for curriculum-specific support. Our network includes 1,000+ UK-qualified or British examiner-trained tutors, so students following UK, US and international curricula can learn with a specialist who understands their syllabus.
Lessons start from $15 per hour (£11 in the UK), and your exact hourly rate is agreed before the first paid session based on the subject, level and tutor. Billing is pay-as-you-go: no packages, no bundles and no contracts, just one monthly invoice for the lessons your child actually attended. Our pricing page explains how rates are set.
Every tutor completes our vetting process: academic qualification verification, teaching or tutoring experience review, and a live teaching demonstration, before joining our network of 1,000+ tutors.
Absolutely. If the match isn't working for any reason, tell our team and we'll introduce a different tutor, free of charge. You can ask for a switch at any point, not just after the trial lesson.
Fill in our online form with the subject, level and times that suit you. We'll recommend a tutor within 24 hours and set up a free 30-minute trial so you can check the fit before paying for anything. Prefer to talk first? Reach us by phone, email or WhatsApp.
You need a computer, laptop or tablet with a working webcam and microphone, plus an internet connection of at least 5 Mbps. Our tutoring platform runs in your browser with no software to install. A tablet with a stylus is useful but not required, especially for Maths and Science lessons with live annotation.
Yes, groups of 2 to 4 students studying the same subject at a similar level can share a session at a reduced per-student rate. This works well for siblings or friends preparing for the same exam. Contact our team to arrange a group booking.
Yes. Every new family starts with a free 30-minute trial lesson with their matched tutor. It's a chance to talk through goals and the curriculum and to see how the tutor teaches, with no obligation to book paid lessons afterwards.
Give us at least 24 hours' notice and a lesson can be moved or cancelled without charge, usually as a reschedule or a lesson credit. Cancellations inside 24 hours may be charged because the tutor's time was already reserved; our refund policy sets out the details.
Yes, we support families across the UK and through our online tutors in the UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman and Hong Kong, with evening and weekend availability. Share your local time zone and preferred days when you enquire, and we will match you with a tutor whose schedule fits yours.
Every tutor's identity and background are verified before they join our network, and lessons run on our secure platform under GDPR-conscious data practices. Parents can request session records, communication standards or details of our safeguarding process by contacting our team.
Your tutor keeps track of which topics are secure and which still need work, and the plan is formally reviewed every 4 to 6 sessions. At each review you get a short progress update covering what has improved, what comes next and how lessons will change. You can also ask for an update at any time.
Step 1: message your tutor or our team at least 24 hours before the lesson. Step 2: suggest two or three times that work for you. Step 3: your tutor confirms the new slot and it replaces the original in your schedule. With 24 hours' notice there is no charge; later changes follow our refund policy.
We cover the major boards for UK and international curricula: Cambridge (CIE), Pearson Edexcel, AQA and OCR for IGCSE, GCSE and A-Level, plus the IB Diploma and College Board AP and SAT. Tell us your child's exact board and syllabus code when you enquire, and we'll match a tutor who teaches that specification.
We start with what you tell us: subject, level, exam board, current grade, target and the times you're free. Our team shortlists tutors with experience of that exact course and recommends one, usually within 24 hours. The free 30-minute trial lets you confirm the fit, and we'll rematch you if it isn't right.

